Frequently Asked Questions (from our customers):
1. Who are your clients ?
2. What products / services do you provide ?
3. What are your strengths in the market ?
4. What are your advantages in the market ?
5. Why choose you as business partner ?
6. Can I order sample for evaluation ?
7. What is the normal delivery time ?
8. What is the standard payment terms ?
1. Who are your clients?
A: Most of our clients are fiber optic/network importers, distributors and volume buyers. They ordered in large volume to ensure the best possible price. Moreover, we also include the potentially increase of small to medium fiber optic companies and endusers. We treat all our clients of equal importance.
2. What products / services do you provide?
A: We deliver according to our commitment on fiber optic patch cords, equipment and components. OEM products are also welcome.
3. What are your strengths in the market?
A: We have factory and a team of profound sales and marketing experts to provide innovative products of competitive price, thus saving time, cost and effort for our clients.
4. What are your advantages in the market?
A: We have a wide products range providing one to one relationship, thus reducing clients' time and effort. Our competitive price, good quality and punctual delivery provide value-added benefits to our clients.
5. Why choose you as business partner?
A: Our mission enriched with our market experience make our business partners successful in their markets. Our lower cost and flexible structures are designed for small to large volume orders that enable significant savings and are passed back to our business partners. We provide best value in this industry.
6. Can I order sample for business evaluation?
A: Yes. Please go to our order form and fill in all the information there. We will contact you for detail verification and arrangment. Sample and freight charges apply.
7. What is the normal delivery time?
A: For patch cords orders, our commitment is within 3 business days. For equipment orders, it takes one week to fulfill and delivery. Bulk custom order depends on actual case.
8. What is the standard payment terms?
A: There are three kinds of payment.
1. Via T/T in advance
2. By bank draft
3. For volume order, by initial deposit and balance settle before
shipment, or 100% L/C at sight